Shortage of 911 operators means dispatch still can’t promptly deal with flood of calls

Shortage of 911 operators means dispatch still can’t promptly deal with flood of calls
WPLG Local 10
After three bolts of lightning struck and caused a fire at a row of townhomes in Broward, dispatchers weren’t able to answer the flood of 911 calls that followed. Officials said they did handle the 911 call needed to dispatch firefighters and fire rescue personnel.