‘The call center is going to collapse’: 911 operator says many are at their breaking point KXAN.com Long waits continue for 911 callers as cries for help are now becoming more urgent.
Category: News
Shannon Brandt to appear in court after allegedly murdering 18-year-old Cayler Ellingson
Shannon Brandt to appear in court after allegedly murdering 18-year-old Cayler Ellingson Yahoo News The man accused of running down an 18-year-old with his SUV in McHenry, North Dakota, is due in court Thursday and will either plead guilty or Read More …
First responders, a 911 operator and a mom honored for helping save 1-year-old’s life
First responders, a 911 operator and a mom honored for helping save 1-year-old’s life Colorado Public Radio “There are no words to describe how grateful I feel,” the child's mother said.
OCPD dispatcher shortage causes longer wait times for some calling 911
OCPD dispatcher shortage causes longer wait times for some calling 911 KOCO Oklahoma City Waiting for someone to pickup your call can be frustrating, but panic strikes when that call is to 911.
911 Call: Stepson tells dispatcher Kimberly Yacone was shot in head by husband
911 Call: Stepson tells dispatcher Kimberly Yacone was shot in head by husband KFOX El Paso **Editors note: The 911 audio and details in this story contain language and descriptions that may be disturbing to some.The 911 call made by Read More …
City looking for more 911 operators
City looking for more 911 operators Albuquerque Journal APD says only 80% of 911 calls are answered within 115 seconds
City to raise pay for 911 operators, police dispatchers amid vacancies – Austin Monitor
City to raise pay for 911 operators, police dispatchers amid vacancies – Austin Monitor Austin Monitor The city of Austin will increase pay rates for 911 call takers and police dispatchers for the second time in five months in an Read More …
VTeamer helps disabled adults come to the rescue
VTeamer helps disabled adults come to the rescue Verizon Janice McGeehan prepares students to make an emergency 911 call. For the project, she’d work with students to prepare them on how to place a call, how to answer detailed questions Read More …
A rural Washington emergency dispatch center closes as 911 operator shortage persists
A rural Washington emergency dispatch center closes as 911 operator shortage persists NPR There’s a national shortage of 911 operators. In Washington state, the situation is so dire that it closed a rural dispatch center. In addition to recruiting, technology Read More …
Shortage of 911 operators means dispatch still can’t promptly deal with flood of calls
Shortage of 911 operators means dispatch still can’t promptly deal with flood of calls WPLG Local 10 After three bolts of lightning struck and caused a fire at a row of townhomes in Broward, dispatchers weren’t able to answer the Read More …