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Durham 911 call taker says training struggles, worker burnout have led to ongoing operator shortage

December 31, 2021
Durham 911 call taker says training struggles, worker burnout have led to ongoing operator shortage
CBS17.com
The current worker said it’s not uncommon for employees to get called in on their days off to help make sure shifts are covered.
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Recent Posts

  • ‘The call center is going to collapse’: 911 operator says many are at their breaking point October 19, 2022
  • Shannon Brandt to appear in court after allegedly murdering 18-year-old Cayler Ellingson October 13, 2022
  • First responders, a 911 operator and a mom honored for helping save 1-year-old’s life October 7, 2022

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