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‘The call center is going to collapse’: 911 operator says many are at their breaking point
Shannon Brandt to appear in court after allegedly murdering 18-year-old Cayler Ellingson
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OCPD dispatcher shortage causes longer wait times for some calling 911
911 Call: Stepson tells dispatcher Kimberly Yacone was shot in head by husband
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Author: Lily Mitchell

Lily works part time at 911-Operator.Org as a blogger and digital consultant. She graduated from a tiny university in Ohio but you wouldn't know it from the chip on her shoulder. When she's not helping small businesses getting up and running on the world wide web she can be found relentlessly shopping at Williams Sonoma or Sur La Table.

The Arizona 911 Operator Profession

December 10, 2020December 10, 2020 Lily Mitchell

To become an Arizona 911 operator, you first have to meet all the state-required requirements and have the appropriate training and education which are required. Keep in mind that although many places of employment will hold similar requirements for those Read More …

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The California 911 Operator Profession

December 9, 2020December 9, 2020 Lily Mitchell

California 911 Operators are responsible for responding to emergency calls placed by citizens or businesses. This job pays very well and offers a lot of benefits, which makes it very appealing to many people who want to be able to Read More …

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Improving 911 Call Centers

February 15, 2017September 5, 2018 Lily Mitchell

It’ѕ nоt еаѕу working in a 911 communications center. Dіѕраtсhеrѕ and саll-tаkеrѕ routinely deal with dоmеѕtіс violence, lost and missing children, people who believe they want tо соmmіt ѕuісіdе and реорlе who аrе incoherent or unintelligible—оftеn bесаuѕе they аrе drunk Read More …

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Emergency Medical Services (EMS) Dispatcher Description and Qualifications

February 15, 2017September 5, 2018 Lily Mitchell

Emergency medical dispatchers are intermediaries between emergency callers and first responders. These professionals typically answer calls placed to emergency response phone numbers such as 911. They collect information from distressed individuals and may provide limited support and instructional assistance to Read More …

Blog

New Jersey 911 Operator is Assisting Victims of Domestic Violence

December 28, 2016September 5, 2018 Lily Mitchell

After being on the receiving end of countless domestic violence calls as a Jersey City 911 dispatcher, one New Jersey woman is looking to give back to victims of abuse. Kelly Deal, a 911 dispatch for the Jersey City Emergency Read More …

Blog

Bandits Butt Dial 911 While Planning a Restaurant Robbery

December 21, 2016September 5, 2018 Lily Mitchell

The incident began outside of a barbeque restaurant in Danville, Kentucky. According to a report in the Danville Advocate Messenger, David Grigsby and Robert Bourne were sitting in a parked car outside of Brother’s BBQ concocting a plan to rob Read More …

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911 Operators in Keller Texas are the First to use “Uber for 911” App

December 15, 2016September 5, 2018 Lily Mitchell

The application is being called the “Uber of 911” and Tarrant County dispatch centers are going to be the first center in the United States to test the app that could potentially save thousands of lives. The name of the Read More …

Blog

911 Operator Helps Woman Give Birth over the Phone

December 8, 2016September 5, 2018 Lily Mitchell

Kioma Renaux of Cypress Creek, Texas, was around 39 weeks pregnant when her daughter decided to surprise her new mom. “I didn’t think it was going to happen while I was home by myself,” Renaux told local news reporters. When Read More …

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Recent Posts

  • ‘The call center is going to collapse’: 911 operator says many are at their breaking point October 19, 2022
  • Shannon Brandt to appear in court after allegedly murdering 18-year-old Cayler Ellingson October 13, 2022
  • First responders, a 911 operator and a mom honored for helping save 1-year-old’s life October 7, 2022

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