It’ѕ nоt еаѕу working in a 911 communications center. Dіѕраtсhеrѕ and саll-tаkеrѕ routinely deal with dоmеѕtіс violence, lost and missing children, people who believe they want tо соmmіt ѕuісіdе and реорlе who аrе incoherent or unintelligible—оftеn bесаuѕе they аrе drunk Read More …
Author: Lily Mitchell
Lily works part time at 911-Operator.Org as a blogger and digital consultant. She graduated from a tiny university in Ohio but you wouldn't know it from the chip on her shoulder. When she's not helping small businesses getting up and running on the world wide web she can be found relentlessly shopping at Williams Sonoma or Sur La Table.
Emergency Medical Services (EMS) Dispatcher Description and Qualifications
Emergency medical dispatchers are intermediaries between emergency callers and first responders. These professionals typically answer calls placed to emergency response phone numbers such as 911. They collect information from distressed individuals and may provide limited support and instructional assistance to Read More …
New Jersey 911 Operator is Assisting Victims of Domestic Violence
After being on the receiving end of countless domestic violence calls as a Jersey City 911 dispatcher, one New Jersey woman is looking to give back to victims of abuse. Kelly Deal, a 911 dispatch for the Jersey City Emergency Read More …
Bandits Butt Dial 911 While Planning a Restaurant Robbery
The incident began outside of a barbeque restaurant in Danville, Kentucky. According to a report in the Danville Advocate Messenger, David Grigsby and Robert Bourne were sitting in a parked car outside of Brother’s BBQ concocting a plan to rob Read More …
911 Operators in Keller Texas are the First to use “Uber for 911” App
The application is being called the “Uber of 911” and Tarrant County dispatch centers are going to be the first center in the United States to test the app that could potentially save thousands of lives. The name of the Read More …
911 Operator Helps Woman Give Birth over the Phone
Kioma Renaux of Cypress Creek, Texas, was around 39 weeks pregnant when her daughter decided to surprise her new mom. “I didn’t think it was going to happen while I was home by myself,” Renaux told local news reporters. When Read More …