How to Become a 911 Dispatcher in Washington

Becoming a 911 dispatcher in Washington, or a 911 operator in Washington, requires focus, determination, and the right education and training.

911 dispatchers in Washington can earn an average income of $51,000 per year. 911 dispatchers are often referred to as telecommunicators in Washington.

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The following represent some of the notable employers for 911 dispatching in Washington:

  • Seattle’s 911 Communications Center, handling over 800,000 calls each year
  • South Sound 911 services, serving:
    • Tacoma
    • Pierce County
    • Lakewood
  • North East King County Regional Public Safety Communication Agency (NORCOM):
    • Woodinville
    • Bellevue
    • Bothell
    • Redmond
    • Kirkland
    • Snoqualmie
    • Duvall

911 dispatch jobs washington

Education and Training for Washington 911 Dispatcher

When are you are looking for how to become a 911 dispatcher in Washington, you will want to gain the right education and training for the agency through which you will interview for a position.

The following are just a few of the training programs through which emergency dispatchers in Washington can get involved:

  • Real-time Crime Center
  • Technology:
    • Computer Assisted Dispatch (CAD)
    • NG911 (Next Generation 911) supplying services like texting/sms and video

One way for a candidate to become most competitive for employment is to earn a relevant degree. An Associate degree or an undergraduate four-year degree in one of the following areas of study would be ideal:

  • Psychology
  • Homeland Security
  • Legal Studies
  • Communications
  • Public Health
  • Emergency Management
  • Public Security

Washington State Emergency Services

Working as a 911 dispatcher, or 911 operator, in Washington State can become a challenging job. Keep in mind that it also can be rewarding.

Salary

Those who work in the state of Washington as a 911 dispatcher take home a well earned living for the services they provide those in their communities. According to the Bureau of Labor Statistics, the average 911 operator in Washington earns a yearly salary of $54,090.