How to Become a 911 Dispatcher in Texas

If you are interested in how to become a 911 dispatcher in Texas, or a 911 operator in Texas, we have some helpful information for you on your path.

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The following represent some of the major employers for 911 operator in Texas:

  • Arlington Dispatch Services
  • Houston Emergency Center
  • Fort Worth Police Communications
  • El Paso County Public Safety Answering Point (PSAP)
  • San Antonio 911 Communications Center

Texas 911 Dispatcher Certification and Education

911 dispatcher jobs in Texas require substantial skills in the areas of calmly guiding individuals toward life-saving help. The basic training involved will often consist of many of the following:

  • Hazardous Materials Recognition
  • Considerable on the job training
  • TLETS Terminal Operator Certificate
  • Passing an abilities evaluation that is clerical and typing test
  • CritiCall certificate
  • Emergency Telecommunicator class
  • Continuing education on changes in technology and policies

911 dispatch salary texas
911 dispatcher work in Texas is challenging and can be competitive. If you accomplish a four-year degree, this will give you an edge over the competition. The following subjects are considered highly relevant to the 911 dispatcher work:

Some degree programs offered throughout the state include:

  • Public Security
  • Homeland Security
  • Criminal Justice
  • Communications
  • Psychology
  • Emergency Management

Certifying Agencies for Emergency Communications Staff

Candidates pursuing 911 dispatcher jobs in Texas will realize that there are several agencies in the state affiliated with 911 operator/dispatcher training, among which are the following:

  • Texas Commission on State Emergency Communications
  • Texas branch of the International Association of Public Safety Communication Officers (APCO)
  • Federal Emergency Management Agency (FEMA)
  • Texas Commission on State Emergency Communications


In the state of Texas, 911 dispatchers are paid well for the service that they provide those in their communities. According to the Bureau of Labor Statistics, the average emergency operator takes home around $35,180 per year.

Schooling Information for 911 Dispatchers in Texas

  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • PhD in Criminal Justice - Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Purdue University Global
  • MS Criminal Justice
  • MS Criminal Justice: Advanced Counterterrorism
  • MS Criminal Justice: Public Safety Administration
Southern New Hampshire University - Online
  • AS Criminal Justice
  • BS Criminal Justice
  • BS Criminal Justice: Criminology
  • BS Criminal Justice: Homeland Security and Counterterrorism
  • BS Criminal Justice: Legal Studies and Advocacy
  • BS Criminal Justice: Police Administration and Operations
  • BS Criminal Justice: Human Services
  • BS Criminal Justice: Corrections
  • BS Cyber Security
  • BS Cyber Security: Secure Programming
Southern New Hampshire University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global