How to Become a 911 Dispatcher in North Dakota

If you have been searching for how to become a 911 dispatcher in North Dakota, or a 911 operator in North Dakota, we have compiled some important information.

The PSAPs (public safety answering points) in North Dakota are a compilation of twenty-three separate systems. The Coordinating Committee makes sure that the system works cohesively as one unified system.

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The North Dakota Coordinating Committee maintains a position of authority over the emergency services communication system.

  • Homeland Security State Radio (serving 24 counties)
  • Red River Regional Dispatch (serves Fargo and has additional duties in Minnesota)
  • Grand Forks County 911 Public Safety Answering Point
  • Ward County Emergency Management
  • Bismarck/Burleigh Combined Communications Center

Getting Ready for a 911 Operator Career in North Dakota

Having a four-year degree can prepare an individual well for the role of 911 operator, or dispatcher, in North Dakota. The following represent some logical academic choices for future 911 dispatchers:

  • Management and Supervision
  • Communications
  • Emergency Services Management Operations and Finance
  • Human Relations
  • Emergency Services Management
  • Law and Ethics for Emergency Services Staff

911 operator jobs north dakota
Those interested in work as a North Dakota 911 dispatcher must meet the minimum standards as set through the state’s Emergency Services Communications Coordinating Committee. The following criteria are important:

  • Legal driver’s license
  • No felony convictions
  • High school diploma

Nominees must pass a drug test, as well as a criminal history check.

North Dakota 911 Dispatcher Training

The PST (Public Safety Telecommunicator) class, which can be frequently sought for worker training that is brand new, comprises coursework that leads to a certification through APCO. Categories of training will include the following:

  • Issues of Liability
  • Telephony Emerging Technology
  • Telephony Conventional Technology
  • Telephony TTY
  • Radio Technology
  • Stress Management
  • NIMS Incident Command System
  • Telematics
  • Call Categorization
  • Computer-aided Technologies and Assisted Dispatch
  • Social Communications
  • Phone Communicating Techniques

Salary

In the state of North Dakota, 911 dispatchers take home a strong salary for the hard work they put in to helping those in their community. According to the Bureau of Labor Statistics, the average 911 operator in the state of North Dakota brings home $37,080 each year.