How to Become a 911 Dispatcher in New Mexico

If you have been searching for how to become a 911 dispatcher in New Mexico, or a 911 operator in New Mexico, we have compiled some important information.

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911 dispatch centers can be found in cities such as the following:

  • Roswell
  • Albuquerque
  • Las Cruces
  • Santa Fe
  • Gallup
  • Las Vegas
  • Alamogordo

Getting Ready for your Career as a New Mexico 911 Operator

In order to work as a 911 New Mexico dispatcher, one is required to have USA citizenship and not have any felony convictions. Gaining a college degree can be a great precursor to work as a 911 Dispatcher. The following are applicable areas of study for 911 Dispatcher:

  • Communications
  • Computer Science
  • Emergency Management
  • Criminal Justice
  • Psychology
  • Public Security
  • Homeland Security

911 dispatcher new mexico
Candidates who apply for New Mexico 911 dispatcher spots will usually undergo a background investigation as well as a hearing test.

Certification Class for Public Safety Telecommunicator

In order to get the Public Safety Telecommunicator Certification, newly hired dispatchers must dedicate themselves and finish the New Mexico Law Enforcement Academy.

The Public Safety Telecommunicator Certification class will require training for 132 hours within 12 education units. Prior to attendance at the school, candidates must successfully finish twelve pre-academy training hours.

All 911 operators must successfully complete:

  • The Fundamental Radio Dispatcher Training Curriculum by way of the New Mexico Law Enforcement Academy
  • A CPR class
  • Class in “Emergency Medical Dispatcher”


According to the Bureau of Labor Statistics, those who serve their communities as New Mexico 911 dispatchers earn $33,840 per year.

Schooling Information for 911 Dispatchers in New Mexico

  • Criminal Justice, MA
  • Homeland Security, MA
Keiser University Graduate School
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • PhD in Criminal Justice - Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Purdue University Global
  • MS Criminal Justice
  • MS Criminal Justice: Advanced Counterterrorism
  • MS Criminal Justice: Public Safety Administration
Southern New Hampshire University - Online
  • AS Criminal Justice
  • BS Criminal Justice
  • BS Criminal Justice: Criminology
  • BS Criminal Justice: Homeland Security and Counterterrorism
  • BS Criminal Justice: Legal Studies and Advocacy
  • BS Criminal Justice: Police Administration and Operations
  • BS Criminal Justice: Human Services
  • BS Criminal Justice: Corrections
  • BS Cyber Security
  • BS Cyber Security: Secure Programming
Southern New Hampshire University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global