How to Become a 911 Dispatcher in New Jersey

If you have been searching for how to become a 911 dispatcher in New Jersey, or a 911 operator in New Jersey, we have compiled some important information.

911 emergency communication services are provided in the state through private medical centers and public agencies. New Jersey has several “stand-alone” dispatch centers.

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Getting ready for a Vocation in New Jersey’s Emergency Dispatch Centers

Many who have chosen to pursue the 911 operator career have decided to earn a certificate or a college degree in one among these areas:

  • Public Safety
  • Emergency Management
  • Homeland Security
  • Psychology
  • Communications
  • Computer Science
  • Criminal Justice

An Associate’s degree and or Bachelor’s degree may help 911 operators manage numerous crisis scenarios that occur. Issues can frequently come up that will need to be dealt with by a mature and practiced individual with preferably the following skills:

  • Disaster Response and Recovery
  • Emergency Planning for Businesses
  • Hazard Planning and Mitigation
  • Supervision and Management

Minimum requirements for employment in New Jersey as a dispatcher will include: being able to communicate effectively in English and in Spanish, including understanding, speaking, and writing.
911 dispatcher new jersey

911 Operator Training

New Jersey public safety operators in New Jersey must complete a basic training course, which includes the following topics (and more that are not listed):

  • Overview of the Police Function
  • Radio Broadcasting Processes and Rules
  • Telecommunicators Legal Issues
  • Interpersonal Communications
  • Summary of the EMS Function
  • Overview of the Fire Function

All 911 operators in New Jersey must complete yearly, in-service training that follows initial certification. This training includes an 8-hour plan approved by OERS and designed by the PSAP (local) to enhance 911 New Jersey services.

New Jersey’s Working Dispatch System

911 operators working for the New Jersey State Police may work through one of six dispatch centers:

The ODU North: which is situated in Totowa, and is a focused Public Safety Answering Point (PSAP) that contains forty-six trained public safety telecommunicators (911 dispatchers).

The ODU South: located in Williamstown, and is a Public Safety Answering Point that features thirty-one trained Public Safety Telecommunicators.

The ODU Central: which will be situated in West Trenton, and is a focused Public Safety Answering Point that features forty-two skilled Public Safety Telecommunicators.

Operational Dispatch Turnpike Region: The ODU Turnpike Region, which is situated in Cranbury, and functions as the communications hub, and is staffed with twenty Public Safety Telecommunicators.

Operational Dispatch Parkway: The ODU Parkway, which is situated in Woodbridge, and is a communications hub that’s staffed with twenty-six Public Safety Telecommunicators.

(As well as the state’s working dispatch centers, a number of the biggest dispatch centers are located within police departments throughout the state).

Salary

People in New Jersey who serve their communities as 911 dispatchers take home a well-earned living for their contribution. According to the Bureau of Labor Statistics, the average 911 operator in the state earns $44,090 per year.

Schooling Information for 911 Dispatchers in New Jersey

  • Criminal Justice - Bachelor
Baker College Online
  • M.S. in Criminal Justice: Law Enforcement
Grand Canyon University
  • Criminal Justice, BA
  • Homeland Security, AA
  • Criminal Justice, AA
  • Homeland Security, BA
Keiser University eCampus
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • B.S. in Criminal Justice
  • B.S. in Human Services / Criminal Justice
  • B.S. in Criminal Justice / Law Enforcement
  • A.S. in Criminal Justice
  • B.S. in Emergency Management & Homeland Security
Post University Online
  • Master of Science in Criminal Justice – Public Administration
Liberty University - Online
  • General
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • Master of Science (M.S.) in Criminal Justice - Homeland Security Policy and Coordination
  • Master of Science (M.S.) in Criminal Justice - Law and Public Policy
  • Master of Science (M.S.) in Criminal Justice - Policy Analysis
  • Master of Science (M.S.) in Criminal Justice - Terrorism, Mediation, and Peace
  • Master of Science (M.S.) in Criminal Justice - Emergency Management
  • MS in Criminal Justice - Global Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
Northcentral University
  • MBA - Criminal Justice
  • MBA - Homeland Security
Northcentral University
  • MPA - Criminal Justice
Kaplan University Online
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Kaplan University Online
  • A.S. Criminal Justice
  • B.S. Criminal Justice
  • B.S. International Relations and Security - Cybersecurity
  • B.S. International Relations and Security - Global Security
Indiana Wesleyan University - Online
  • Master of Science in Information Assurance
  • MS in Criminology
  • BS in Criminology
  • Graduate Certificate in Information Assurance and Cyber Security
  • Master of Science in Criminology - Cybercrime and Terrorism Focus
  • Master of Science in Criminology - Human Behavior Focus
  • Master of Science in Criminology - Leadership Focus
  • Master of Science in Information Assurance - Cybersecurity Specialization
Regis University- Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
Utica College - Online
  • AA in Criminal Justice
  • BA in Criminal Justice
  • BA in Criminal Justice - Criminalistics Specialization
  • BA in Criminal Justice - Homeland Security Specialization
Saint Leo University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global