How to Become a 911 Dispatcher in Michigan

Prior to becoming a 911 dispatcher in Michigan, you will need to complete the necessary training and education requirements need to complete the positions responsibilities.

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911 Dispatcher Employers

In the state of Michigan there is high demand for 911 operators due to the large call volume that is received by state emergency dispatchers throughout the state sometimes reaching as high as 10 million throughout the course of a year.

For Michigan 911 dispatchers, the largest employers in the stat include:

  • Midland, Midland County Central Dispatch
  • Saginaw, Saginaw County 911 Communications Center
  • Howell, Livingston County 911 Emergency Dispatch
  • Auburn Hills, Auburn Hills Police Department
  • Bloomfield Hills, Oakland Police Department
  • Detroit, Hillsborough County Sheriff’s Office

how to become a 911 dispatcher in michigan

Michigan 911 Dispatcher Education and Training

Although some 911 dispatcher positions in the state will not require that you obtain a college degree, however, in order to remain competitive in employment and be eligible for career advancement, you may need to obtain higher education and training. Some useful degrees and certifications include:

  • Emergency Telecommunications Certificate
  • Business
  • Criminal Justice
  • Legal Studies
  • Communication

Field Training for Michigan 911 Dispatchers

Michigan 911 dispatchers will need to complete the required training and all that it entails. This training may vary slightly from employer to employer, but basic training includes:

  • The completion of a 40 hour standard telecommunications class that includes subjects such as:
    • Stress Reduction
    • Communication Between Individuals
    • Radio Communication
    • Phone Skills
    • Public Health and Safety
  • Prior to two years of employment all dispatcher must complete at least 40 hours in the following:
    • Emergency Liability
    • Suicide Prevention
    • Home Abuse
    • Homeland Security

Furthermore, all dispatchers will need to complete 24 hours of training every two years, this training can be done at the persons place of employment if possible.

Salary

In the state of Michigan, 911 dispatchers are paid well for the services they provide to their communities, with the average 911 operator earning $39,960 each year, According to the Bureau of Labor Statistics.

Schooling Information for 911 Dispatchers in Michigan

  • Bachelor of Science in Criminal Justice
  • Master of Science in Criminal Justice
South University, Online
  • Criminal Justice - Bachelor
Baker College Online
  • M.S. in Criminal Justice: Law Enforcement
Grand Canyon University
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • B.S. in Criminal Justice
  • B.S. in Human Services / Criminal Justice
  • B.S. in Criminal Justice / Law Enforcement
  • A.S. in Criminal Justice
  • B.S. in Emergency Management & Homeland Security
Post University Online
  • Master of Science in Criminal Justice – Public Administration
Liberty University - Online
  • General
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • Master of Science (M.S.) in Criminal Justice - Homeland Security Policy and Coordination
  • Master of Science (M.S.) in Criminal Justice - Law and Public Policy
  • Master of Science (M.S.) in Criminal Justice - Policy Analysis
  • Master of Science (M.S.) in Criminal Justice - Terrorism, Mediation, and Peace
  • Master of Science (M.S.) in Criminal Justice - Emergency Management
  • MS in Criminal Justice - Global Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
Northcentral University
  • MBA - Criminal Justice
  • MBA - Homeland Security
Northcentral University
  • MPA - Criminal Justice
Kaplan University Online
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Kaplan University Online
  • A.S. Criminal Justice
  • B.S. Criminal Justice
  • B.S. International Relations and Security - Cybersecurity
  • B.S. International Relations and Security - Global Security
Indiana Wesleyan University - Online
  • Master of Science in Information Assurance
  • MS in Criminology
  • BS in Criminology
  • Graduate Certificate in Information Assurance and Cyber Security
  • Master of Science in Criminology - Cybercrime and Terrorism Focus
  • Master of Science in Criminology - Human Behavior Focus
  • Master of Science in Criminology - Leadership Focus
  • Master of Science in Information Assurance - Cybersecurity Specialization
Regis University- Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
Utica College - Online
  • AA in Criminal Justice
  • BA in Criminal Justice
  • BA in Criminal Justice - Criminalistics Specialization
  • BA in Criminal Justice - Homeland Security Specialization
Saint Leo University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global