How to Become a 911 Dispatcher in Michigan

Prior to becoming a 911 dispatcher in Michigan, you will need to complete the necessary training and education requirements need to complete the positions responsibilities.

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911 Dispatcher Employers

In the state of Michigan there is high demand for 911 operators due to the large call volume that is received by state emergency dispatchers throughout the state sometimes reaching as high as 10 million throughout the course of a year.

For Michigan 911 dispatchers, the largest employers in the stat include:

  • Midland, Midland County Central Dispatch
  • Saginaw, Saginaw County 911 Communications Center
  • Howell, Livingston County 911 Emergency Dispatch
  • Auburn Hills, Auburn Hills Police Department
  • Bloomfield Hills, Oakland Police Department
  • Detroit, Hillsborough County Sheriff’s Office

how to become a 911 dispatcher in michigan

Michigan 911 Dispatcher Education and Training

Although some 911 dispatcher positions in the state will not require that you obtain a college degree, however, in order to remain competitive in employment and be eligible for career advancement, you may need to obtain higher education and training. Some useful degrees and certifications include:

  • Emergency Telecommunications Certificate
  • Business
  • Criminal Justice
  • Legal Studies
  • Communication

Field Training for Michigan 911 Dispatchers

Michigan 911 dispatchers will need to complete the required training and all that it entails. This training may vary slightly from employer to employer, but basic training includes:

  • The completion of a 40 hour standard telecommunications class that includes subjects such as:
    • Stress Reduction
    • Communication Between Individuals
    • Radio Communication
    • Phone Skills
    • Public Health and Safety
  • Prior to two years of employment all dispatcher must complete at least 40 hours in the following:
    • Emergency Liability
    • Suicide Prevention
    • Home Abuse
    • Homeland Security

Furthermore, all dispatchers will need to complete 24 hours of training every two years, this training can be done at the persons place of employment if possible.

Salary

In the state of Michigan, 911 dispatchers are paid well for the services they provide to their communities, with the average 911 operator earning $39,960 each year, According to the Bureau of Labor Statistics.

Schooling Information for 911 Dispatchers in Michigan

  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • MS in Criminal Justice
  • MS in Criminal Justice: Advanced Counterterrorism & Homeland Security concentration
  • MS in Criminal Justice: Public Safety Administration concentration
Southern New Hampshire University - Online
  • Associate in Science Criminal Justice
  • Bachelor of Science in Criminal Justice
  • Bachelor of Science in Criminal Justice with concentration in Criminology
  • Bachelor of Science in Criminal Justice with concentration in Homeland Secu
  • Bachelor of Science in Criminal Justice with concentration in Legal Studies
  • Bachelor of Science in Criminal Justice with concentration in Police Admini
  • BS Criminal Justice w/conc Human Services
  • BS Criminal Justice w/conc in Corrections
Southern New Hampshire University - Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
  • BS in Criminal Justice - General
  • BS in Criminal Justice - Homeland Security
  • BS in Criminal Justice - Legal Issues in Criminal Justice
  • BS in Criminal Justice - Public Policy and Leadership
  • BS in Criminal Justice - White Collar Crime
  • BS in Criminal Intelligence Analysis
Utica College - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global