How to Become a 911 Dispatcher in Maryland

Prior to becoming a 911 dispatcher in Maryland, candidates must first complete the required training and education in order to effectively perform their job responsibilities.

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Education for 911 Dispatchers in the State of Maryland

For those looking to become 911 operators in the state of Maryland will need to complete a high school diploma or its equivalent in order to receive consideration. Although a college education may not be required, it is highly recommended that prospects obtain a degree relevant to the field. The degree will help candidates stand out from others and can lead to career advancement later down the line. Some useful degrees include:

  • Emergency management
  • Public health
  • Public management
  • Computer science
  • Communications

how to become a 911 dispatcher in maryland
911 operator jobs in Maryland are required to complete specialized training and certifications prior to beginning their careers. The Prince George’s County Public Safety Communications Department required that all new candidates complete the following:

  • NAED Crisis Police Dispatch (EPD) class and certification
  • NAED Emergency Fire Dispatch (EFD) class and certification
  • NAED Emergency Telecommunicator Class
  • NCIC CN2 training and certification
  • End of an academic training course, with assessments and courses that have to be passed with grades of at least 80 percent

Added demands for 911 Dispatcher Maryland will normally range from the following:

  • Passing a thorough criminal history test
  • Competence with Windows programs and software
  • Passing drug screening evaluation and a medical exam
  • Capability to work during crisis situations like natural/manmade inclement weather and catastrophes
  • Skill, and openness, to work 12 hour shifts

Largest Employers of Maryland 911 Dispatchers

Below are some of the few employers who receive the most calls and hire the most emergency operators throughout the state:

  • Washington County Fire and Rescue Communications
  • Frederick County Department of Emergency Communications
  • Montgomery County 911 Emergency Communications Center
  • Somerset County Department of Emergency Services

Salary

Those in the state of Maryland who serve their communities as 911 dispatchers receive an excellent living for the services they provide. According to the Bureau of Labor Statistics, a general emergency operator takes home an average salary of $43,080 per year.

Schooling Information for 911 Dispatchers in Maryland

  • Bachelor of Science in Criminal Justice
  • Master of Science in Criminal Justice
South University, Online
  • Criminal Justice - Bachelor
Baker College Online
  • M.S. in Criminal Justice: Law Enforcement
Grand Canyon University
  • Criminal Justice, BA
  • Homeland Security, BA
  • Homeland Security, AA
  • Criminal Justice, AA
Keiser University eCampus
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • B.S. in Criminal Justice
  • B.S. in Human Services / Criminal Justice
  • B.S. in Criminal Justice / Law Enforcement
  • A.S. in Criminal Justice
  • B.S. in Emergency Management & Homeland Security
Post University Online
  • Master of Science in Criminal Justice – Public Administration
Liberty University - Online
  • General
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • Master of Science (M.S.) in Criminal Justice - Homeland Security Policy and Coordination
  • Master of Science (M.S.) in Criminal Justice - Law and Public Policy
  • Master of Science (M.S.) in Criminal Justice - Policy Analysis
  • Master of Science (M.S.) in Criminal Justice - Terrorism, Mediation, and Peace
  • Master of Science (M.S.) in Criminal Justice - Emergency Management
  • MS in Criminal Justice - Global Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
Northcentral University
  • MBA - Criminal Justice
  • MBA - Homeland Security
Northcentral University
  • BSCJ - Crime Scene Investigation
  • BSCJ - Forensic Psychology
  • BSCJ - Homeland Security
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • MS in Criminal Justice
  • MSCJ - Corrections
  • BSCJ - Juvenile Justice
  • BSCJ - Law Enforcement
  • MS in Homeland Security and Emergency Management
  • BS in Criminal Justice
  • Associate of Applied Science in Criminal Justice and Criminology
  • MPA - Criminal Justice
Kaplan University Learning Center - Rockville
  • MPA - Criminal Justice
Kaplan University Online
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Kaplan University Online
  • B.S. Criminal Justice
  • B.S. International Relations and Security - Cybersecurity
  • B.S. International Relations and Security - Global Security
  • A.S. Criminal Justice
Indiana Wesleyan University - Online
  • Master of Science in Information Assurance
  • MS in Criminology
  • BS in Criminology
  • Graduate Certificate in Information Assurance and Cyber Security
  • Master of Science in Criminology - Cybercrime and Terrorism Focus
  • Master of Science in Criminology - Human Behavior Focus
  • Master of Science in Criminology - Leadership Focus
  • Master of Science in Information Assurance - Cybersecurity Specialization
Regis University- Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
Utica College - Online
  • AA in Criminal Justice
  • BA in Criminal Justice
  • BA in Criminal Justice - Criminalistics Specialization
  • BA in Criminal Justice - Homeland Security Specialization
Saint Leo University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global