How to Become a 911 Dispatcher in Iowa

In order to become a 911 dispatcher in the state of Iowa, you will need to receive the proper training and education that is not only required for the state, but required to perform the job responsibilities quickly and effectively.

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Iowa 911 dispatchers are excellent at assisting people who have just been in an unlawful or natural disaster. Crisis bureaus supply 911 operators with training to prepare them for the challenges of the occupation. In the state of Iowa some of the top employers for emergency dispatchers are:

  • Des Moines Police Department Communications Section
  • Scott County Emergency Communications Center
  • Woodbury County Communications Center
  • WestCom Norwalk, and Dispatch Center
  • Cedar Rapids Combined Communications Center

how to become a 911 dispatcher in iowa

Iowa 911 Dispatcher Training and Certification

When it comes to gaining an advantage in the field of 911 dispatching, there is nothing more valuable than education and training.

Training is a vital element to become a 911 dispatcher in Iowa. New hires spend months in intensive training prior to working independently as a dispatcher.

For 911 operators in Iowa, dispatcher training includes instruction in the following areas:

  • Dispatching Fire
  • Dispatching Law Enforcement
  • Dispatching Emergency Medical Vehicles
  • Standard Telecommunications
  • Iowa Crime Info Center
  • Federal Crime Info Center

Significant 911 Dispatcher certifications may be received through agencies including the following:

In some cases, 911 dispatchers in Iowa will not be required to obtain a degree past the high school level, but for those who wish to gain an advantage in terms of employment and future career advancement, a college degree will be necessary. Some excellent majors pertaining to the field are:

  • Nursing
  • Homeland Security
  • Psychology
  • Fire Science
  • Communications
  • Emergency Management
  • Law Enforcement


In the state of Iowa, those who serve their communities as 911 operators are rewarded well for their hard work. According to the Bureau of Labor Statistics, the average Iowa 911 dispatcher takes home $39,950 each year.

Schooling Information for 911 Dispatchers in Iowa

  • Criminal Justice, MA
  • Homeland Security, MA
Keiser University Graduate School
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • PhD in Criminal Justice - Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Purdue University Global
  • MS Criminal Justice
  • MS Criminal Justice: Advanced Counterterrorism
  • MS Criminal Justice: Public Safety Administration
Southern New Hampshire University - Online
  • AS Criminal Justice
  • BS Criminal Justice
  • BS Criminal Justice: Criminology
  • BS Criminal Justice: Homeland Security and Counterterrorism
  • BS Criminal Justice: Legal Studies and Advocacy
  • BS Criminal Justice: Police Administration and Operations
  • BS Criminal Justice: Human Services
  • BS Criminal Justice: Corrections
  • BS Cyber Security
  • BS Cyber Security: Secure Programming
Southern New Hampshire University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global