How to Become a 911 Dispatcher in Indiana

Those looking to become 911 dispatchers in Indiana will need to complete the training and educational requirements set by the state in order to receive employment.

Employment prospects in the state have been on the rise with the Department of Workforce Development stating that 911 dispatcher employment will rise through the year 2020. This rise will come with the increase in population, since there will be an increased demand for those responding to emergency calls. In any given year, there can bee around 2,500 people in the state of Indiana employed as emergency dispatchers.

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Some of the largest employers of 911 dispatchers includes:

  • Evansville City/Vanderburgh County Joint Department of Central Dispatch
  • Fort Wayne-Allen County City-County 911 Dispatch Center
  • Indianapolis Metropolitan Communications Agency

how to become a 911 dispatcher in indiana

Indiana 911 Operator Certification and Education

As well as 911 dispatcher training, aspiring 911 dispatchers can looking to increase their education through college degree programs and course work. Although there are a few majors that will help you with the responsibilities of the position, some of the more useful ones include:

  • Emergency Management
  • Communications
  • Psychology
  • Criminal Justice

As of recently, the Indiana Department of Public Safety recently spent $10 million to revamp their computer dispatch system so that in will include a social media aspect. For this and other reasons, it is valuable to have extensive knowledge of how computers work, this way when you are on the phone with someone in an emergency situation there will be no hesitation in your actions.

Those looking to boost their resume with education in training can take advantage of the certificate programs listed below. By having the right combination of education and training, you will be able to find employment and career advancement in the field. Some useful certifications include:

  • 911 Telecommunications Certification
  • APCO Certification
  • EMD Certification

Must have a knowledge and understanding of the following organizations:


In the state of Indiana, 911 dispatchers take home a strong salary for the hard work they put in to helping those in their community. According to the Bureau of Labor Statistics, the average 911 operator in the state of Indiana brings home $33,470 each year.

Schooling Information for 911 Dispatchers in Indiana

  • Criminal Justice - Bachelor
Baker College Online
  • Criminal Justice B.S.
National American University - Online
  • Criminal Justice, MA
  • Homeland Security, MA
Keiser University Graduate School
  • Criminal Justice, BA
  • Homeland Security, BA
  • Homeland Security, AA
  • Criminal Justice, AA
Keiser University eCampus
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
Liberty University - Online
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
Northcentral University
  • MBA - Criminal Justice
  • MBA - Homeland Security
Northcentral University
  • B.S. Criminal Justice
  • B.S. International Relations and Security - Cybersecurity
  • B.S. International Relations and Security - Global Security
  • A.S. Criminal Justice
Indiana Wesleyan University - Online
  • Master of Science in Information Assurance
  • MS in Criminology
  • BS in Criminology
  • Graduate Certificate in Information Assurance and Cyber Security
  • Master of Science in Criminology - Cybercrime and Terrorism Focus
  • Master of Science in Criminology - Human Behavior Focus
  • Master of Science in Criminology - Leadership Focus
  • Master of Science in Information Assurance - Cybersecurity Specialization
Regis University- Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
  • BS in Criminal Justice - General
  • BS in Criminal Justice - Homeland Security
  • BS in Criminal Justice - Legal Issues in Criminal Justice
  • BS in Criminal Justice - Public Policy and Leadership
  • BS in Criminal Justice - White Collar Crime
Utica College - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global