Prior to become a 911 Dispatcher in Hawaii you should make sure that you complete the necessary training and education requirements. The more education and training you receive, the more likely you are to be employed and advance in you career.
911 Dispatchers in Hawaii need to handle several kinds of challenges, including reports of violent crimes, medical emergencies, fires, and floods. Dispatchers in Hawaii are highly trained to make sure that they send the proper assistance to each emergency.
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Listed below are some of the organizations that hire a majority of the emergency dispat
- Honolulu, Honolulu Police Department
- Hilo, Hawaii County Police Department
- Honolulu, Honolulu Emergency Medical Services
- Wailuku, Maui Police Department
Hawaii 911 Dispatcher Education and Training
Although not required, it is highly recommended that applicants look to achieve a college education. By receiving a post high school degree, prospective 911 dispatchers will have an easier time finding employment and advancing in their careers later down the line.
School programs in Hawaii that will benefit those looking to become Hawaii 911 dispatchers include:
- A.S. in Computer Science
- B.S. in Data Support Services and Computer Science
- A.S. in Information Technology
In some departments they require applicants to have two years of phone experience whether it is in customer service or another area. Other departments will provide the training for you.
Depending on the organization that you work for your may be required to complete field training or a formal program that will let dispatchers answer real and simulated calls.
In some cases, applicants may be required to complete an examination prior to employment. This examination will test how well you work with individuals, your technology knowledge and speed of use, your ability to process information, and reading ability.
Some times, applicants will be required to take an examination to become EMD certified through the International Academies of Emergency Dispatch (IAED). Those taking the exam will need to complete a three day course and pass with at least 80 percent correct.
The men and women who serve the state of Hawaii as 911 dispatchers are rewarded greatly for their contributions to the community. According to the Bureau of Labor Statistics, the average 911 operator in the state takes home $45,700 per year.