How to Become a 911 Dispatcher in Delaware

In order to become a 9-1-1 Dispatcher in Delaware you will be required to complete specific training and educational demands.

911 operators in the Delaware are also called “Telecommunications Specialists.” The Delaware State Police manages its own Headquarters Communications Center and the state’s three 911 Public Safety Answering Points.

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Delaware 911 Dispatcher Educational Requirements

Those looking to become Delaware 911 operators will need to complete coursework in typing or data entry. Although not required, a college education gives employers preference to some candidates over others. While pursuing a college education, you should look to major in one of the following:

  • A.S. or B.S in Information Technology
  • A.S. in Network Systems Management
  • B.S. in Telecommunications and Computer Systems Networking

how to become a 911 dispatcher in delaware

The Delaware State Police hires civilians from all over the state that are qualified to work as a emergency dispatcher. All applicants must pass a computerized pre-employment test before they can be hired. This assessment was created to check the applicant’s ability to make sensible decisions while under pressure and within rules that were organized.

Along with getting the proper instruction and passing the pre-employment test, those wishing to become 911 dispatchers in Delaware should possess these attributes:

  • Be able to speak clearly
  • Have great listening skills
  • Sucessfully complete a background check
  • Be willing, and capable, to work night or day shifts, and vacations

Delaware 911 Dispatcher Training Requirements

New 911 dispatchers in Delaware must undergo training that is compulsory . The training is required to be approved by APCO and be five to seven months in length. The training program will contain self study programs and lectures.

Depending upon one’s particular job duty, she or he might have to obtain certification in one or more dispatch specializations. These certifications will be run by the IAED.

EMD Certification Class

This certification class will be three days in length and provides Principles of Emergency Medical Dispatch reference textbook, Medical Priority’s EMD Course Manual, Advanced MPDS Card Sets, and ProQA software. In addition, prospects will need to score 80 percent or higher on a 50 question examination and become CPR certified.

EFD Certification Class

This class gives students field training with simulated/real calls and class room experience. For this certification the exam will be 50 questions as well, with the applicants needing to score at least 80/100.


In the state of Delaware, 911 dispatchers earn an excellent salary for the work that they do for those in their communities. In the state of Delaware, a general 911 dispatcher earns $42,250 per year.

Schooling Information for 911 Dispatchers in Delaware

  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • MS in Criminal Justice
  • MS in Criminal Justice: Advanced Counterterrorism & Homeland Security concentration
  • MS in Criminal Justice: Public Safety Administration concentration
Southern New Hampshire University - Online
  • Associate in Science Criminal Justice
  • Bachelor of Science in Criminal Justice
  • Bachelor of Science in Criminal Justice with concentration in Criminology
  • Bachelor of Science in Criminal Justice with concentration in Homeland Secu
  • Bachelor of Science in Criminal Justice with concentration in Legal Studies
  • Bachelor of Science in Criminal Justice with concentration in Police Admini
  • BS Criminal Justice w/conc Human Services
  • BS Criminal Justice w/conc in Corrections
Southern New Hampshire University - Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
  • BS in Criminal Justice - General
  • BS in Criminal Justice - Homeland Security
  • BS in Criminal Justice - Legal Issues in Criminal Justice
  • BS in Criminal Justice - Public Policy and Leadership
  • BS in Criminal Justice - White Collar Crime
  • BS in Criminal Intelligence Analysis
Utica College - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global