How to Become a 911 Dispatcher in Arizona

In order to become an Arizona 911 dispatcher, you must meet the state requirements and also possess the proper education and training that is requested.

The state of Arizona has a higher crime rate than the national average, especially in terms of crimes like robbery, theft, and murder, in addition to crimes that happen along the U.S./Mexican boarder. For this reason, Arizona is looking for qualified applicants to be employed as 911 dispatchers all over the state.

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A Career as an Arizona Emergency Dispatcher

Arizona 911 operators/dispatchers will benefit greatly from being able to handle stressful situations with accuracy and poise. Those looking to become 911 dispatchers should be able to:

  • Having the ability to multitask in stressful scenarios
  • Being able to make quick decisions that are within section regulations
  • Having a strong knowledge of roads and landmarks in the cities that  they work in order to provide the best possible directions to emergency response vehicles
  • Having the ability to work with callers who are in potentially terrifying scenarios and lead them with confidence

For potential applicants, one of the most important moves you can make for your career is to obtain a college education. The most beneficial degrees are the ones with the most coursework directly related to the profession. These majors include:

  • Psychology
  • Communications
  • Computer Systems
  • Criminology

Along with these degree programs, lessons in management, disaster management, and successful decision making can improve job prospects and long term job performance.

A lot of the Arizona municipalities possess a demand for 911 operators. A few of these important regions are:

  • Phoenix – Arizona’s biggest city.
  • Tucson – Tucson is Arizona’s second biggest city. This mid-sized city is located in the southern half of the state.
  • Mesa – Mesa is just another mid-sized city in Arizona, . Having a population of about 440,000 makes Mesa the third largest city in the state.

how to become a 911 dispatcher in arizona
Remember that although some places of employment may hold similar standards for those that they hire, different cities will have requirements that are specific to them. Some similar requirements include:

  • Learning road places and directions in the city of employment
  • Be willing, and capable, to work weekends, nights, holidays, and evenings
  • Be CPR certified prior to employment
  • Sucessfully complete the Phoenix Fire Department Emergency Medical Dispatch within half a year of employment


While working as a 911 operator it will be important to stay up to date with industry standards and protocol. For this reason,it is important to be aware of these emergency service organizations:


In the state of Arizona, 911 operators make a great living for the service that they provide to those in their communities. According to the Bureau of Labor Statistics, the average 911 dispatcher brings home $43,230 per year.

Schooling Information for 911 Dispatchers in Arizona

  • Criminal Justice - Bachelor
Baker College Online
  • Criminal Justice, MA
  • Homeland Security, MA
Keiser University Graduate School
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
Liberty University - Online
  • General-Advanced
  • Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
Northcentral University
  • MBA - Criminal Justice
  • MBA - Homeland Security
Northcentral University
  • A.S. Criminal Justice
  • B.S. Criminal Justice
  • B.S. International Relations and Security - Cybersecurity
  • B.S. International Relations and Security - Global Security
Indiana Wesleyan University - Online
  • Master of Science in Information Assurance
  • MS in Criminology
  • BS in Criminology
  • Graduate Certificate in Information Assurance and Cyber Security
  • Master of Science in Criminology - Cybercrime and Terrorism Focus
  • Master of Science in Criminology - Human Behavior Focus
  • Master of Science in Criminology - Leadership Focus
  • Master of Science in Information Assurance - Cybersecurity Specialization
Regis University- Online
  • Master of Science in Criminal Justice
  • MS in Computer Science - Cyber Security
Lewis University - Online
  • BS in Cybersecurity - Information Assurance
  • BS in Cybersecurity - Cybercrime and Fraud Investigation
  • BS in Cybersecurity - Network Forensics and Intrusion Investigation
  • BS in Cybersecurity - Cyber Operations
  • Masters in Financial Crime and Compliance Management
  • MBA Economic Crime and Fraud Management
  • MS Cybersecurity - Intelligence
  • MS Cybersecurity - Computer Forensics
  • MS Cybersecurity - Cyber Operations
  • Bachelor of Science in Cybersecurity
  • Bachelor of Science in Fraud and Financial Crime Investigation
  • BS in Criminal Justice - Cyber Criminology and Policy
  • Computer Forensics Certificate
  • Cyber Crime and Fraud Investigation Certificate
  • Cyber Network Defense Certificate
  • Cyber Operations Certificate
  • Cyber Policy Certificate
  • Cybersecurity Technologies Certificate
  • Financial Crime and Compliance Operations Certificate
  • Financial Crime Investigation Certificate
  • Master of Professional Studies in Cyber Policy and Risk Analysis
  • MBA - Cyber Policy
  • MBA - Cybersecurity
  • Monitoring, Surveillance, and Intelligence Operations Certificate
  • MS in Cybersecurity - Electronic Crime
  • MS in Cybersecurity - Malware Analysis
  • MS in Data Science: Cybersecurity
  • MS in Data Science: Financial Crime
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Financial Investigation
  • Online Bachelor of Science in Fraud and Financial Crime Investigation - Fraud Prevention and Detection
  • Online Master of Science in Cybersecurity
  • BS in Criminal Justice - General
  • BS in Criminal Justice - Homeland Security
  • BS in Criminal Justice - Legal Issues in Criminal Justice
  • BS in Criminal Justice - Public Policy and Leadership
  • BS in Criminal Justice - White Collar Crime
Utica College - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global