How to Become a 911 Dispatcher in Arizona

In order to become an Arizona 911 dispatcher, you must meet the state requirements and also possess the proper education and training that is requested.

The state of Arizona has a higher crime rate than the national average, especially in terms of crimes like robbery, theft, and murder, in addition to crimes that happen along the U.S./Mexican boarder. For this reason, Arizona is looking for qualified applicants to be employed as 911 dispatchers all over the state.

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A Career as an Arizona Emergency Dispatcher

Arizona 911 operators/dispatchers will benefit greatly from being able to handle stressful situations with accuracy and poise. Those looking to become 911 dispatchers should be able to:

  • Having the ability to multitask in stressful scenarios
  • Being able to make quick decisions that are within section regulations
  • Having a strong knowledge of roads and landmarks in the cities that  they work in order to provide the best possible directions to emergency response vehicles
  • Having the ability to work with callers who are in potentially terrifying scenarios and lead them with confidence

For potential applicants, one of the most important moves you can make for your career is to obtain a college education. The most beneficial degrees are the ones with the most coursework directly related to the profession. These majors include:

  • Psychology
  • Communications
  • Computer Systems
  • Criminology

Along with these degree programs, lessons in management, disaster management, and successful decision making can improve job prospects and long term job performance.

A lot of the Arizona municipalities possess a demand for 911 operators. A few of these important regions are:

  • Phoenix – Arizona’s biggest city.
  • Tucson – Tucson is Arizona’s second biggest city. This mid-sized city is located in the southern half of the state.
  • Mesa – Mesa is just another mid-sized city in Arizona, . Having a population of about 440,000 makes Mesa the third largest city in the state.

how to become a 911 dispatcher in arizona
Remember that although some places of employment may hold similar standards for those that they hire, different cities will have requirements that are specific to them. Some similar requirements include:

  • Learning road places and directions in the city of employment
  • Be willing, and capable, to work weekends, nights, holidays, and evenings
  • Be CPR certified prior to employment
  • Sucessfully complete the Phoenix Fire Department Emergency Medical Dispatch within half a year of employment


While working as a 911 operator it will be important to stay up to date with industry standards and protocol. For this reason,it is important to be aware of these emergency service organizations:


In the state of Arizona, 911 operators make a great living for the service that they provide to those in their communities. According to the Bureau of Labor Statistics, the average 911 dispatcher brings home $43,230 per year.

Schooling Information for 911 Dispatchers in Arizona

  • Criminal Justice, MA
  • Homeland Security, MA
Keiser University Graduate School
  • DEM - Emergency Management
Capella University
  • BS - Criminal Justice
Capella University
  • MS - Cybersecurity
Capella University
  • Master of Science in Criminal Justice – Public Administration
  • JM: American Legal Studies
  • JM: General
  • JM: Health Law
  • JM: International Legal Studies
  • JM: Special Student (Non-Degree Seeking) - Legal Studies
  • LLM: International Legal Studies
  • MPA: Law & Public Policy
  • MS: Criminal Justice
  • MS: Criminal Justice: Forensic Psychology
  • MS: Criminal Justice: Homeland Security
Liberty University - Online
  • PhD in Criminal Justice - Online Teaching in Higher Education
  • Doctor of Business Administration (DBA) - Homeland Security
  • PhD in Criminal Justice - Emergency Management
  • PhD in Criminal Justice - Global Leadership
  • PhD in Criminal Justice - Homeland Security Policy and Coordination
  • PhD in Criminal Justice - Law and Public Policy
  • PhD in Criminal Justice - Public Management and Leadership
Walden University
  • DBA - Criminal Justice
  • DBA - Homeland Security: Leadership & Policy
  • Doctor of Criminal Justice
Northcentral University
  • BSCJ – Law Enforcement
  • BSCJ – Juvenile Justice
  • BSCJ – Homeland Security
  • BSCJ – Forensic Psychology
  • BSCJ – Crime Scene Investigation
  • BS in Criminal Justice
  • MSCJ - Corrections
  • MSCJ - Global Issues in Criminal Justice
  • MSCJ - Law
  • MSCJ - Leadership/Executive Management
  • Master of Science in Criminal Justice
  • Master of Science in Homeland Security and Emergency Management
  • Bachelor of Science in Fire Science
  • Associate of Applied Science in Criminal Justice and Criminology
  • Associate of Applied Science in Public Safety and Security
  • Associate of Applied Science in Fire Science
  • Bachelor of Science in Fire and Emergency Management
  • BS in Corrections
Purdue University Global
  • MS Criminal Justice
  • MS Criminal Justice: Advanced Counterterrorism
  • MS Criminal Justice: Public Safety Administration
Southern New Hampshire University - Online
  • AS Criminal Justice
  • BS Criminal Justice
  • BS Criminal Justice: Criminology
  • BS Criminal Justice: Homeland Security and Counterterrorism
  • BS Criminal Justice: Legal Studies and Advocacy
  • BS Criminal Justice: Police Administration and Operations
  • BS Criminal Justice: Human Services
  • BS Criminal Justice: Corrections
  • BS Cyber Security
  • BS Cyber Security: Secure Programming
Southern New Hampshire University - Online
  • BS - Criminal Justice and Law Enforcement Administration
  • Master - Criminal Justice and Law Enforcement Administration
  • CTU - Criminal Forensics
Colorado State University - Global